FEDHILL FAMILY OFFICE

PRIVACY POLICY

1. General information

   The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term „personal data“ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

   Data recording on our website
   Who is the responsible party for the recording of data on this websit (i.e. the „controller“)? The data on this website is processed by the operator of the website, whose contact information is available under section Information Required by Law“ on this website.

   How do we record your data?
   We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

   Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

   What are the purposes we use your data for?
   A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

   What rights do you have as far as your information is concerned?
   You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section „Information Required by Law“ on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

   Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section „Right to Restriction of Data Processing.“

   
   

2. General information and mandatory information

   Data protection
   The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

   Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

   We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

   The data processing controller on this website is:
   FEDHILL FAMILY OFFICE
   32 Avenue of the Americas,
   New York, NY, 10013,
   United States of America
   Tel.: +1 (267) 206 8319
   E-mail : costumerservice@fedhilloffice.com
   

   The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

   Revocation of your consent to the processing of data

   A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation

   Right to data portability
   You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

   SSL and/or TLS encryption
   For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognize an encrypted connection by checking whether the address line of the browser switches from „http://“ to „https://“ and also by the appearance of the lock icon in the browser line.

   If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties

   Information about, blockage, rectification and eradication of data
   Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section " Information Required by Law."

   
   
   

3. Recording of data on our website

   Cookies
   In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

   Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

   You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

   Contact form
   If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

   Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

   The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

   Request by e-mail, telephone or fax
   If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

   The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

WEBSITE TERMS OF USE

Introduction

You should read all these terms and conditions carefully before using this website. Using the website indicates that you accept these terms. If you do not accept these terms, do not use the website. You should also read the terms and conditions about each product and service on the website as set out below.

Content

Unless otherwise stated, the copyright, trademarks and other intellectual property rights in all material on the website (including without limitation text, tools, photographs and graphical images) are owned by FEDHILL FAMILY OFFICE and/or its licensors.

You may not reproduce or adapt the website in whole or in part without our prior written consent, except for the purpose of accessing our products and/or services and for producing print-outs for your own personal and non-commercial purposes. Any unauthorized use or reproduction of the information, materials and proprietary rights contained in the website is strictly prohibited.

The information on this website is provided for general information only and should not be used as a basis for making business decisions or claims. FEDHILL FAMILY OFFICE makes no warranties or representations as to the accuracy, adequacy or completeness of the information contained on the website. The information and materials on this website and the terms, conditions and descriptions that appear are subject to change without notice.

The terms and conditions for specific products and services are set out below. Eligibility for products and services will be at the discretion of FEDHILL FAMILY OFFICE and subject to the applicable criteria and terms and conditions. Not all products or services described on the website are available in all geographical areas and you may not be eligible for some or all the products and services described. FEDHILL FAMILY OFFICE may withdraw, suspend or restrict any service or product listed on this website at its sole discretion.

Any links to third party websites are provided solely for information purpose and your convenience. FEDHILL FAMILY OFFICE has not reviewed all these third party websites and does not control and is not responsible for their content or availability. FEDHILL FAMILY OFFICE's inclusion of these hyperlinks does not imply any endorsement of the information or material on any such website.

Common Reporting Standard
Governments around the globe, including the United Arab Emirates, are building commitments towards international initiatives developed to fight tax evasion and promote tax transparency. The Organization for Economic Co-Operation and Development (OECD) has developed the “Common Reporting Standard” (CRS) initiative, which requires governments in participating jurisdictions to collect financial account information from their financial institutions where related to customers who are tax resident outside of the country in which they hold their accounts, then automatically exchange this information on an annual basis with other jurisdictions if these are also participating in CRS. Participating jurisdictions will enact and implement the CRS under their local laws.

Starting from 1 January 2017, as a part of the bank's ongoing commitment to compliance with local laws and the global tax regulatory initiatives, we will be reaching out to certain customers to request information or documents to confirm their tax residency status.

COVID-19 NOTE

In these times of crisis, we reaffirm our commitment to our clients.
It is not the first time that we at FEDHILL FAMILY OFFICE, have endured economic downturn or negative externalities.
Our history stretches back over years. And over the last two centuries, we have survived more crises and continued to thrive, guided by our “rethink everything” philosophy.
Since the beginning of this unprecedented situation, the wellbeing of our clients and colleagues remains our upmost priority.
Proactive measures have been put in place for our teams to limit the spread of the virus whilst ensuring seamless continuity of our banking operations.